Participants explore the four core areas of emotional intelligence (self-awareness, self-management, social awareness, and relationship management) and practice applying each one to real workplace situations, from tense meetings to everyday collaboration.

Emotional Intelligence
Building the Skills Behind Strong Working Relationships

Why it matters

Technical skills get people hired, but how they handle pressure, feedback, and other people shapes how far they go and how well their teams work. Emotional intelligence is the ability to notice and manage your own emotions and to read and respond well to the emotions of others. The good news is that it's a set of skills, not a fixed trait, and skills can be practiced.

What participants leave with

• A personal snapshot of their emotional intelligence strengths and growth areas

• A simple pause-and-choose technique for responding instead of reacting

• Practical ways to show empathy without taking on everyone else's emotions

• A focused goal for applying one area of emotional intelligence over the next month

Formats: Available as a half-day or full-day workshop, with timing customized to your team. Delivered in person, virtually, or in a hybrid format. Based in Birmingham, Alabama, we travel to organizations across the country and deliver virtually anywhere. 

Related trainings: Self-Awareness for Leaders · Emotional Regulation at Work · Empathetic Communication